Celonis AgentC brings autonomy to process optimization. Leveraging Celonis’s market-leading process mining technology, AgentC continuously analyzes the digital footprints of processes (e.g., event logs from SAP, Salesforce). It understands normal process flows and can spot deviations or inefficiencies in real time. What makes AgentC “agentic” is its ability not only to flag issues but to take action or recommend action automatically. For example, AgentC might detect that invoices from a certain vendor always get stuck in approval. It can then suggest a remedy (like adjusting approval thresholds) or even implement a change if configured with the proper authority. In another scenario, AgentC could identify orders at risk of lateness and proactively expedite shipping or notify stakeholders. The agent operates with an awareness of business context (through Celonis’s process models) and uses AI to simulate outcomes of possible interventions, choosing the best path. Integrations are key: AgentC connects with systems like SAP to execute transactions or with communication tools to send alerts. Early adopters have used AgentC in finance departments to automatically clear payment blocks and in supply chain to dynamically optimize stock levels, resulting in measurable efficiency gains (36 Top Agentic AI Vendors in 2024 + 3 Free Options). Essentially, Celonis AgentC serves as a “process co-pilot”, continuously monitoring and fine-tuning operations, which elevates traditional process mining from analytics to actionable intelligence. It represents a new class of AI agent focused on operational excellence.