SAP Joule is a generative AI assistant embedded across SAP’s cloud software suite, functioning as an intelligent process agent for enterprise users. Joule’s AI agents can proactively handle tasks such as automating invoice handling, flagging payment discrepancies, or initiating workflow approvals by understanding SAP business data and context (36 Top Agentic AI Vendors in 2024 + 3 Free Options) (36 Top Agentic AI Vendors in 2024 + 3 Free Options). For example, a finance agent in Joule might autonomously identify late payments and draft dunning communications, while a supply chain agent could reschedule deliveries based on inventory levels. Joule leverages SAP’s vast business process knowledge, so its recommendations and actions are context-aware and industry-specific. Users interact with Joule in natural language within their usual SAP interface, receiving instant insights or having routine actions executed on their behalf. By integrating deeply with SAP modules (Finance, HR, Procurement, etc.), Joule helps companies accelerate complex workflows (such as month-end closing or order fulfillment) and reduce manual effort. (Notably, SAP has also collaborated on interoperability, allowing Joule to work with external AI like Microsoft 365 Copilot for cross-application scenarios (Unlock AI innovation with new joint capabilities from Microsoft and ...) (What Is SAP Joule? - The SAP PRESS Blog).) As part of a large enterprise software firm, SAP Joule stands out for bringing agentic AI directly into core business operations at scale.